http://www.co.jackson.wi.us/healthhuman.html 1 (715) 284-4301  
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Aging Department






AARP Tax-Aide Program


Most people who work need to file a tax return.  The AARP Tax-Aide program was created to meet this need and to help low- and middle-income taxpayers prepare and file their income tax returns with the IRS, free of charge. Every year, from February 1st through April 15th, trained and certified volunteers will prepare your federal tax return, and each year, more locations are equipped to file your return electronically, allowing you to receive your refund much faster.  

In Jackson County, AARP tax counseling services are available at the following location:

City

Black River Falls

Location and Street Address

CO-OP Credit Union

100 East Main St

Black River Falls, WI 54615

715-284-5333

Days/Hours

Call for more information.

Appointment Required

Yes

E File

Yes

For more information please click on the links below:

AARP http://www.aarp.org/money/taxaide/taxpreparation/

Wisconsin Dept of Revenue http://www.dor.state.wi.us/faqs/pcs/county/w.html

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Benefit Specialists


A benefit specialist is a person trained to help older persons who are having a problem with their private or government benefits.

Benefit specialists are often called “red tape cutters”  because they are experts at helping older persons with the extensive and complicated paperwork that is often required in benefit programs. They help older persons figure out what benefits they are entitled to and tell them what they must do to receive them.

Benefit specialists receive ongoing training and are monitored by attorneys knowledgeable in elder law. The attorneys are also available to assist older persons in need of legal representation on benefit matters.

Who Should Seek Help From A Benefit Specialist?

  • Older persons who just want to know more about any private or public benefit.
  • Older persons who need help in organizing the paperwork to apply for benefits.
  • Older persons who have been denied a benefit that they think they are entitled to receive.

What Benefit Specialists Can Do

  • Provide accurate and current information on your benefits.
  • Suggest alternative actions that you can take to secure benefits or appeal denials of benefits.
  • Advocate on your behalf with other parties.
  • Explain what legal action or other possible solution is required.
  • Refer you to an appropriate attorney when necessary.

Benefit specialists can help you with a variety of programs and issues, including:

  • Medicare;
  • Medicare Supplemental Insurance;
  • Supplemental Security Income (SSI);
  • Social Security;
  • Medical Assistance;
  • Consumer problems;
  • Age discrimination in employment;
  • Homestead Tax Credit;
  • Housing problems;
  • Supportive Home Services;
  • Food Stamps;
  • Veteran’s Administration benefits;
  • General Relief; and
  • Other legal and benefit problems.

Who Is Eligible For Benefit Specialist Services?

Anyone 60 years of age or older who is having a problem in securing a public or private benefit is eligible for the Benefit Specialist Program.

What Does the Benefit Specialist Service Cost?

The program is supported with funds from the State of Wisconsin and the federal Older Americans Act. There is no charge for the service, but persons assisted by the program are encouraged to make a donation towards the cost. All donated funds will be used to expand the program. Services will not be refused or limited in any way if a contribution is not made.

Where do I find a Benefit Specialist?

For more information, contact the benefit specialist nearest you. Ask specifically for the benefit specialist when calling. To receive the best service, it is advisable to schedule an appointment in advance. 


To see a list of benefit specialists state wide, please visit the following web site: http://www.dhfs.state.wi.us/Aging/Genage/benspecs.htm


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Elder Abuse


Have you ever been called names, has someone make threats or hurt you, neglect the care they promised you, withheld money, food or medicine, kept you from seeing your doctor, restricted you from having contact with friends or family, pushed or slapped you, taken things without your permission or kept you from your bank account?  Any of these actions may be considered elder abuse.  You can anonymously report cases of elder abuse on behalf of yourself or some you suspect may be being abused by calling 715-284-5898 or toll free at 877-441-0915. 


For more information visit the Wisconsin Department of Health and Family Services web site at: http://dhfs.wisconsin.gov/aging/elderabuse/index.htm


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Energy Assistance


The Wisconsin Home Energy Assistance Program (WHEAP) administers the federally funded Low Income Home Energy Assistance Program (LIHEAP) and Public Benefits Energy Assistance Program. LIHEAP and its related services help over 100,000 Wisconsin households annually. In addition to regular heating and electric assistance, specialized services include:

·         Emergency fuel assistance,

·         Counseling for energy conservation and energy budgets,

·         Pro-active co payment plans,

·         Targeted outreach services,

·         Emergency furnace repair and replacement.

Services are provided locally through:

The Jackson County Department of Health and Human Services
420 State Highway 54 West
PO Box 457
Black River Falls, WI 54615
Phone: 715-284-4301
Fax: 715-284-7713



Appointments can be made by calling the number listed above.  In addition, outreach clinics are scheduled annually.  Dates and times for outreach clinics are listed in the local newspapers each fall.

For more information, please click on the following web page link:

Wisconsin Division of Energy http://heat.doa.state.wi.us/

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Family Caregiver


Title III, Section 316 of the Older Americans Act creates the National Family Caregiver Support Program (NFCSP)(Title III-E). In Wisconsin, services are to be provided by or contracted through the local aging unit. The program provides for multifaceted systems of support services for (1) family caregivers; and (2) grandparents or older individuals that are relative caregivers. The intent of the program is to provide information, support and assistance to family caregivers.

Services include:

  • Information to caregivers about available services;
  • Assistance to caregivers in gaining access to supportive services;
  • Individual counseling, organization of support groups, and caregiver training to assist caregivers in making decisions and solving problems relating to their roles;
  • Respite care to enable caregivers to be temporarily relieved from their caregiving responsibilities; and
  • Supplemental services, on a limited basis, to complement the care provided by caregivers.

Eligible Populations:

  • Family caregivers of older adults (age 60 years and older); and
  • Grandparents and relative caregivers of children not more than 18 years of age (including grandparents who are sole caregivers of grandchildren and those individuals who are affected by mental retardation or who have developmental disabilities).

 

For more information you can visit Department of Health and Human Services National Family Caregiver Support Program’s Resource Room at: National Family Caregiver

 

 

Care Planner:  www.careplanners.net

Eldercare Locator:  www.eldercare.gov
Family Caregiver Alliance:  www.caregiver.org
Family Care America:  www.familycareamerica.com
Well Spouse Association:www.wellspouse.org
Wisconsin Alliance for Family Caregiving: www.uwex.edu/ces/flp/caregiving/


     



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Foot Care Clinics


The Black River Falls Memorial Hospital has partnered with the Jackson County Department of Health and Human Services, Aging Unit to provide foot care clinics for county residents 60 years and older. 

Services will include a foot soak; nail trim and powder/lotion massage.  Clinics will be held once a month at the Jackson County Department of Health and Human Services building located in Black River Falls.  These clinics will be for non-diabetic seniors, and a small fee will be charged. 

If you would be interested in participating in one of these foot clinics, please call the Jackson County Health and Human Services Aging Unit at 715-284-4301. 

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Home Delivered Meals


Eligibility: Home-delivered meals are available for Jackson County resident’s age 60 and older and who are homebound by illness, disabled or isolated (or are the spouse of a homebound individual and are unable to leave home under normal circumstances; cannot come to a meal site because of physical or mental impairment; and cannot obtain/prepare your own meals and have no other adult able or willing to do so.

Qualifications: A member of the Aging Unit or other qualified individual must first conduct an in home assessment for all persons interested in home delivered meals.  Meal delivery is available Monday through Friday except in the city limits of Black River Memorial Hospital, where Saturday meal delivery is also available.  Service area is subject to the availability of volunteers in certain areas of the county.  A donation of $3.25 is suggested.  All donations remain confidential.

Requirements: If you will not be home on a day that you are scheduled to receive a meal due to a medical appointment or other circumstance, please contact the Black River Memorial Hospital and/or the Aging Unit.  If you do not answer the door, the driver will notify the Aging Unit at which time we will try to reach your emergency contact.  If we can not contact someone, a police officer may be called to check on you.



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Senior Nutrition Program


Any persons age 60 and older including spouses under age 60, regardless of residency or income level, are invited to attend one of Jackson County Aging Unit’s congregate meal sites.  All participants are required to register at one of the meals.  A donation of $3.25 is suggested.  All donations remain confidential.

 

Alma Center - Jan's Place

Tuesday through Friday 11:00 am to 12:30 pm


Hixton - Hixton Blue Collar Café

Monday through Thursday 11:00 am to 12:30 pm


Melrose - L & M Café

Monday through Thursday 11:00 am to 1:00 pm


Merrillan - Merrillan Café

Monday through Thursday 11:00 am to 1:00 pm


 

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VIP


VIP stands for Visually Impaired Persons of Jackson County.  VIP’s are people, just like you, who needed answers to the same questions you are asking now.  We are learning to cope with changing vision, adapt to lifestyle changes and make vision loss just an inconvenience.

How Do I Find Out More?

START NOW!!!  There are many things you can learn before your vision declines.

·         How will I be able to accomplish normal daily living activities?

·         How will I learn to better communicate with others and help them communicate with me?

·         Will I be able to enjoy live, entertainment and recreation?

·         What are my transportation alternatives?

·         Who do I turn to for help?



Come to our support group meeting.

LOCATION: River Grove Apartments - Social Room

130 South Water Street

Black River Falls, WI 54615

TIME: 10:30 am to 11:30 am

DATE: 2nd Thursday of each month

FOR A RIDE CALL: Jackson County Aging Unit: 715-284-4301



For more information you can visit the following web sites:

The Wisconsin Council for the Blind web site at: http://www.wcblind.org/

The Wisconsin Lions web site at: http://www.wisconsinlions.org/



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Volunteer Opportunities


 

Medical Transportation - Transporting patients to medical appointments.  Mileage and meal reimbursement.  Work as often as one day per week or as little as one day per month. 

Home Delivered Meal Drivers - Delivering meals to home bound seniors in Jackson County.  Select the day or days you wish to work.

Volunteer Guardians - The Jackson County Department of Health and Human Services is seeking to establish a list of volunteers to serve as legally appointed guardians for older adults and individuals with developmental disabilities.  If you think you might be interested in learning more about becoming a Volunteer Guardian, contact the Aging Unit at 284-4301 extension 353.

Tax preparation assistance - Assist seniors in completing income tax forms.  Training is required for this position.  Clinics begin in February and end in April. 

Advisory Committee Members - Provide direction for the Aging Unit.  Monthly meetings, usually the 3rd Monday of the month at 1:30.

Medicare Integrity Project – Learn how to spot Medicare fraud and errors, and make referrals if fraud is suspected.  Training is required.


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Jackson County
Health & Human Services
420 Hwy 54 West
Black River Falls, WI 54615